Three smartphones displaying car remote control app screens with vehicle status, climate control, and start options.

Genesis Intelligent Assistant

App feature: Heated and Ventilated Seat Settings in Remote Start

Role
UI/UX Designer

Skills
UI/UX improvement, QA, joint integration testing, user acceptance testing

Year
2017

App Reach
50k+ users

GENESIS INTELLIGENT ASSISTANT APP
The Genesis Intelligent Assistant app provides users with convenient access to owner resources, service scheduling, and vehicle connectivity through mobile devices and smartwatches. I played a key role in refining the UI and UX across the platform, enhancing usability and delivering a more streamlined experience.

WHAT’S THE POINT?
Genesis users wanted the ability to pre-heat/ventilate their seats before entering their vehicle.

REQUIREMENTS

  • Allow users to preset their seat settings in remote start.

  • The feature will be release in two phases.

  • Phase 1 will be deployed to vehicles that only have 1 level of front seat heat and/or ventilation.

  • Phase 2 will be deployed to vehicles that have 3 levels of front and back seat heat and/or ventilation.

CHALLENGES

  • The UX and UI had to accommodate the vehicle hardware and maintain an intuitive user experience.

  • I had to consider Wear OS smartwatch app implementation.

  • Different timezones - Collaborated with a development team based in China.

“Perfect for the winter snow”
— User

SUCCESS MEASUREMENTS

I collaborated with PM’s, business analysts and vehicle testing teams. We ran tests against all edge cases and user scenarios to ensure our in app designs communicated with the vehicle hardware and infotainment.

We released the feature in 2 phases, which allowed us to fix phase 1 bugs. This helped us deploy a “less buggy experience” in phase 2.

Interaction Flow

〰️

Interaction Flow 〰️

  • Smartphone screen showing a Genesis vehicle custom controller app with options for POI search, Genesis G90 accessories, scheduled meeting, weather in Los Angeles, and navigation icons.

    Home

    Tap REMOTE to go to REMOTE FEATURES

  • Smartphone screen displaying a vehicle remote control app with options for engine, climate, doors, seats, and trunk controls.

    Vehicle Status

    Tap START in the tab bar

  • Smartphone screen displaying a remote start app interface with options for timer, temperature, defrost, and seat settings, and control buttons including start, stop, lock, unlock, and horn/light.

    Remote Settings

    Select desired settings then tap on seats arrow down to select settings

  • Mobile app interface for remote start of a vehicle's heated seats, showing options to heat individual seats or turn all off.

    Heat Only

    Tap the seat icon button once for level three, twice for level two, three times for level one and fourth tap for off

  • Mobile app screen for remote start of a car's seat ventilation system with options to turn on or off seat cooling on all four seats.

    Vent Only

    Tap ALL OFF to turn everything off or to reset all seat settings

  • Smartphone screen showing a car climate control app with options to heat or cool individual seats and adjust fan settings, with an 'ALL OFF' button and a submit button at the bottom.

    Heat and Ventilation

    If heat is on, tap vent to turn off heat to use or vice versa, then Submit

Viewing Seat Status

👀

Viewing Seat Status 👀

  • Smartphone screen displaying a Genesis vehicle app with options for POI search, accessories, schedule, and remote start; weather forecast for Los Angeles, 67°F, cloudy; event scheduled at 4:00 PM; Genesis logo at the top.

    Home

    Tap REMOTE to go to Vehicle Status

  • Smartphone screen showing a vehicle remote control app with options for engine on, climate control set to 72 degrees, door lock status, and trunk closed.

    Vehicle Status

    Tap View Detail under Seats ON

  • Smartphone screen displaying a vehicle remote start app with seat heating and cooling controls, a vehicle diagram with status indicators, and a "Close" button at the bottom.

    Remote Settings

    Tap close or the back button to
    go back to Remote Features

An advertisement for Genesis Intelligent Assistant for Android Wear showing a smartphone and a smartwatch with app interfaces for vehicle control and status, presented against a background split diagonally into teal and brown sections.

Users have the ability to control certain vehicle features without the need to interact with a mobile device. We had to scale down bigger gestures much smaller.

Google Wear OS gestures were followed and implemented.

Smartwatch app accessibility ➡